Find this feature

From the Main Menu of your Site Manager, click Promotions (in the Marketing column), and then click Abandoned Carts Promotions.

Introduction

The abandoned carts promotion feature sends an e-mail to a registered shopper who added something to their cart, but did not complete the transaction.  This gives an additional discount to entice the shopper to return to your site and complete their purchase.

Abandoned Carts Promotions

To create, edit, and delete abandoned carts promotions, click Abandoned Carts Promotions from the Abandoned Carts Promotions screen.

Settings

Type the number of times your site should apply a promotion to each shopper, and then click Apply.

Create / Edit Promotion

To create a promotion, click Add New Promotion. Configure a promotion to bring shoppers back to your site.

Name:  The name of the promotion.

Begin after:  How many hours after the shopper abandons their cart before your site sends the e-mail.

Valid for:  The amount of time your shopper has to receive this promotion from the time your site sends the e-mail.

Give your shopper enough time to respond to the promotion.  12 or 24 hours, or even longer, is suggested because they may not read the e-mail in time to respond.

eMerchantClub is not responsible for delays in the e-mail system, or shopper’s lack of receipt of the e-mail.

Discount:  To offer a discount to the shopper, select this box and configure how much of a discount you want to offer them, and whether the discount is off of the transaction or the shipping amount.

Use reminder:  Which e-mail template to send to the shopper.

Status:  Determines whether or not the promotion is active right now.

Apply this promotion to:  To allow this promotion to be applied to new shoppers or repeat shoppers, select the appropriate box.  Also, you can choose to only apply this promotion to shoppers who have met certain conditions, listed under New shoppers and Repeat shoppers.

Abandoned Cart Promotion Examples

We provide these examples so that you can have some ideas about how to use the abandoned cart promotions for your business.

Abandoned Cart Promotion Examples

We provide these examples so that you can have some ideas about how to use the abandoned cart promotions for your business.