Find this feature

From the Main Menu of your Site Manager, click Product Reviews (in the Products column).

Introduction

Use the Product Reviews screen to manage product reviews left by your shoppers. You can see new reviews, publish reviews, and delete reviews.

Instructions

A shopper can leave a review on your products.  A review from a shopper will give a rating (up to 5 stars), review title, and the review text.

When you view a product’s review, you can also see the date and time the shopper left the review.

A review will also list the average rating of the product.

List Reviews

To list reviews based on dates, on the Date Range tab, select start and end dates and then click Search.

To list reviews on a particular item, on the Item tab, enter the Item # of the product and then click Search.

Publish / Unpublish / Delete

When a shopper enters a review on a product, it starts out “unpublished,” meaning other shoppers cannot see the review.

Your site sends you an e-mail letting you know that someone entered a review.

To publish the review so that other shoppers can see it, click Publish.

To mark a review so that other shoppers cannot see it, you can click Unpublish.  To remove a review from your site completely, click Delete.

Confirmation Text

When a visitor enters a review on a product, your site displays confirmation text to them, thanking them for entering the review and telling them what to expect.

To change this text, edit the Confirmation text tab, and then click Apply.

Enable / Disable Product Reviews

If you do not want customers to be able to leave product reviews, select the Disable customer product reviews box on the Settings tab, and then click Save.