All Orders
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Find this feature |
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From the Main Menu of your Site Manager, click Orders (in the Sales column), and then click All Orders. |
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Introduction |
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All Orders displays all of the orders placed within the specified date range. Set the Start date and End date and then click Search. |
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You can also find an order by searching on the order number. Enter the order number in the View by order number box and then click View. |
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All Orders |
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The screen displays the orders sorted by Order ID. |
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Details Click Details on the line of an order to view details on an order. See the Order Details topic to learn more. |
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Delete order To delete an order, select the box next to the Order ID(s) you wish to remove, and then click Apply next to Delete selected order(s). |
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Note: You cannot delete an order made with a gift card or an order made through an affiliate. |
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Submit order You have two options for submitting an order from your site manager. |
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Submit order to process: This submits your order to eMerchantClub, who will enter your order on smcorp.com for you. This adds 1-2 business days to the order processing time. Copy order to SMCORP cart: This copies all of the products in the order to your smcorp.com shopping cart. You must now sign in to smcorp.com and complete the order. |
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Fill out the SMC Membership screen (in the Support column), select an order, and then click Submit Order. |
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First verify that you have received payment for an order, and that all products in the order are SMC products. |
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Set Shipment Date Enter a date into the Set Shipment Date field, select one or more orders, and then click Apply to assign that shipment date to the order(s). |
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Set Tracking No – Enter a tracking number (issued by the shipping company), select at least one order, and then click Apply. This creates a link in the e-mail sent to your customer. |
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The link only works with the UPS site. If you include a tracking number from another carrier, your customer must copy/paste the number onto the carrier’s site. For example, if you enter a DHL tracking number, your customer must copy/paste the tracking number to DHL’s Web site. |
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Packages |
